Service Request
If your mower needs repair, we handle the diagnosis and, where covered, the warranty service.
What to send us
- Your order number and the mower serial number.
- A description of the fault and when it started.
- Photos or a short video of the problem, plus any error shown in the app.
What happens next
We reply within two business days with either a fix to try at home or return instructions for service. Covered repairs are free of charge.