Support Center
Find setup help, troubleshooting steps and warranty support for your Navimow mower.
Getting started
- Charge the mower fully before the first mapping run.
- Place the charging station on level ground with a clear view of the sky.
- Use one-tap Auto Mapping in the app, then refine the map in real-scene editing.
Common issues
- Positioning drift: confirm the station has an open sky view and Network RTK is connected.
- Missed strips of grass: lower the cutting height in stages and increase mowing frequency.
- Mower stops on a slope: clear wet clippings from the wheels and check tyre wear.
Still stuck?
Contact us with your serial number and a short description or video of the issue and we will walk you through the fix.